This is like no hotel my family has been before. From the moment we stepped inside, Mattia was very friendly and welcoming. His family was also very friendly and showing genuine interest in our well being while staying at their property (my wife unfortunately got the flu). The entire family took good care of us, paying attention to our needs preparing home made remedies to help my wife, adjusting to our changing schedules, to the point of allowing us extra time when checking out (at which point my daughter and I got sick too). I couldn't have asked for anything better, well maybe feeling better and being able to enjoy more of the home made cuisine (of which, the couple of meals we ate were really good and authentic). The hotel is very close to Lake Como, with an abundance of walking paths with magnificent views. Mattia is also very knowledgeable and can recommend what to visit and to do.